Privacy Policy
This policy explains how Neoplas Fintech Private Limited collects, uses, and protects your personal information.
Last updated: January 2024
01Information We Collect
We collect information you provide directly to us as well as data generated automatically when you use our services.
- Personal details such as name, email address, phone number, and address.
- Transaction and payment information required to process your requests.
- KYC documents as mandated by applicable regulations.
- Device, log, and usage data to improve and secure our platform.
02How We Use Your Information
- To provide, operate, and maintain our financial services.
- To process transactions and send related confirmations.
- To comply with legal, regulatory, and KYC/AML obligations.
- To detect, prevent, and address fraud or security issues.
- To send service updates and, with consent, marketing communications.
03Information Sharing
We do not sell your personal information. We may share data with regulated banking and payment partners, service providers, and authorities strictly as required to deliver our services or comply with the law.
04Data Security
We implement industry-standard technical and organizational measures, including encryption and access controls, to protect your data against unauthorized access, alteration, or disclosure.
05Your Rights
- Access and request a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data, subject to legal retention requirements.
- Withdraw consent for marketing communications at any time.
06Cookies
We use cookies and similar technologies to remember your preferences, analyze traffic, and improve your experience. You can manage cookie preferences through your browser settings.
Questions about this policy?
Reach out to our team and we will be happy to help clarify anything.
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